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P2P ad requirements (Asia)
transactions or processes compared to the total number of transactions or processes attempted Min buy orders (within 6 months) The minimum number of buy orders within 6 months Min sell orders (within 6 months) The minimum number of sell orders within 6 months Min NET trade amount in USDT equivalent (within 6 months) The minimum net gain (total bought value minus total sold value) within the last 6 months in USDT equivalent Max liable orders The maximum number of dispute cases you're liable for AsiaPublished on Aug 28, 2023Updated on Nov 17, 2025192OKX Orbit FAQ
Please refer to your Orbit page for the latest availability and entry requirements.Personal ProfileQ: How do I edit my username or bio? Why was my bio rejected? Go to Planet home page > tap your avatar in the top-left corner > tap … in the top-right corner > Settings. Note: bios may only include your Twitter and YouTube handles — external promotional links are not allowed.Q: The earnings data on my profile doesn’t match my actual results. Why?Published on Mar 31, 2026Updated on May 15, 20265How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202655Why did my identity verification fail?
Screenshot / Non-original File / Missing Pages / Damaged File / Expired File / Unsupported Language Please check and ensure the following before resubmitting: Upload original documents in image or PDF format. Ensure the photos have not been edited using image software (e.g., Photoshop) and are not screenshots. Upload color photos or files. Upload clear photos showing all four corners of the document (front and back if applicable).Published on Sep 5, 2023Updated on May 13, 202611,568How do I download a P2P order receipt?
It serves as a verifiable record, containing key details such as: Traders' real names Transaction dates Transaction amounts Transaction types Payment details This receipt can be exported in PDF format and is especially useful for clarifying transaction details or verifying counterparties when needed. Sample of a P2P order receipt on our platformHow do I download a P2P order receipt?Published on Dec 17, 2024Updated on Apr 24, 202675How do I submit my proof of address (POA)?
The POA must be a clear photo of your original POA or a PDF file can either be a clear photo of your original POA or a PDF file. The POA must match the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdiction.Where should I upload my proof?Published on Sep 5, 2023Updated on Apr 28, 2026858How do I manually set up futures grid trading bot?
This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature? Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited.Published on Jun 6, 2024Updated on Mar 31, 2026103What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
In these cases, you will need to wait for the system to lift the restriction automatically.Appeal documents for T+N If your P2P order triggers T+N, please submit the following documents to raise a dispute: Proof of payment and transaction statements for the payment method used in the past month (PDF or screenshot) If payment was made via WeChat or Alipay balance, please upload a PDF bill showing the payment time and payment method If payment was made via a linked bank card, please provide the correspondingPublished on Mar 17, 2023Updated on May 15, 20262,963What's P2P price widget?
How do I edit the P2P widget?Published on Sep 22, 2025Updated on Nov 17, 202526How do I manually set up spot grid trading bots?
This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature? Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately. Advanced Start/Stop conditions will remain unchanged and can't be edited.Published on Jun 6, 2024Updated on Nov 17, 2025208How do I submit my proof of address (POA) in Saudi Arabia?
Bank statements, payslips, utility bills and statements issued from the National Address portal must be issued within the past 3 months You can either submit a clear photo of the original POA or a PDF file. The address on the POA must match with the residential information you provided during signup.Published on Jun 12, 2024Updated on Jan 20, 2026230How do I modify my collection's information on the EVM network?
Access to the collection that you have created by selecting Created in Dashboard Go to Collections, select the collection that you would like to edit, and select Edit collection Select edit on the collection that you want to modify You can modify the collection's information, such as the collection title, its descriptions, images, and royalty Once you have edited your collection information, you can select Confirm to complete your modification Note: If you can't modify your collection informationPublished on Jun 7, 2024Updated on Oct 23, 202538How do I fix errors when submitting my institutional verification?
Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on Oct 8, 202560How do I turn on the notification for P2P trading? (Web)
You can also change the notification settings for order status updates for Push notification and email via the Edit button Turn on all of the options for alert in general, or select edit for detailed selection By selecting Edit, you can change the settings for the type of notification that you want to receive. By default, all of the settings are supposed to be turned on.Published on Mar 13, 2024Updated on Mar 24, 202654What's Nitro Spreads and how can I trade on OKX Nitro Spreads?
This means that orders in Nitro Spreads will not be seen in the Central Orderbook and vice versa.6. Can I trade the individual legs in the Central Orderbook after it settles on Nitro Spreads? Yes, after you buy or sell a spread in Nitro Spreads, the individual legs of the spread will become separate positions that can be traded individually in the Central Orderbook.7. Can my positions or assets from the Central Orderbook be traded or used for margin when trading on Nitro Spreads?Published on Sep 25, 2023Updated on Feb 12, 202635