Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.

How do I check if an email is officially from OKX via EML file? With the increase in phishing attempts where scammers impersonate official OKX email addresses, you may receive emails that appear legitimate but are actually forged.If you are unsure about an email's authenticity, you can verify it through OKX's official channels and by checking its EML file using the steps below:1. Verify the sender's email address Verify the sender's email address on okx.com.

The above steps are also applicable if you'd like to transfer crypto-ERC20 from the ETH wallet to the OKX Web3 wallet.Retrieve it via MetaMask walletApp 1. Import your third-party wallet into MetaMask wallet via private key. Learn more on how to import your account on MetaMask Open MetaMask wallet app, select Import using Secret Recovery Phrase to import your wallet 2. Open your OKX exchange account on your app, and select Assets > Deposit 3.

Applicant does not now, and will not in the future, maintain or operate any OKX account or subaccount on behalf of any person or entity, or provide access to any OKX account or subaccount to any person or entity, (1) residing in, or registered, organized, incorporated, formed, or established in, the United States or any sanctioned jurisdiction, including Cuba, North Korea, Iran, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic (each a “Sanctioned Jurisdiction”), (2) having

If you need to reset your trading interface, whether to troubleshoot an issue, clear customizations, or simply start fresh, you can quickly restore it to default settings without any hassle. Resetting your interface can be helpful for restoring default settings or ensuring your trading layout is optimized for your needs.

Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading. Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3. Clear cache or app data For Android: Go to Settings. Select Apps. Choose the OKX app. Tap Storage. Select Clear Cache.

For European Economic Area (EEA) countries, these obligations will take effect on 1 January 2026.How do I find my TIN? Your TIN (Tax Identification Number) is usually found on your National ID, Passport, or official tax documents (like a tax return or assessment).

If I delete something by mistake, can it be restored? Yes. Click the status and restore it from the deleted process list.What I should keep in mind? When making deposits, withdrawals, or transfers, always verify that the address you enter or paste is correct. If you notice anomalies, stop the transaction immediately and check device security. Trojans and clipboard tampering are common and persistent risk types.

If you've any questions or need to amend your information, you can seek assistance by using our OKX Support Center chatbot to connect with our customer support team, either via our website or app.FAQ1. Why do I need to verify my individual account again? We're required to regularly request that customers verify their identity information. 2. Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3.

Perform a factory reset to restore default system settings. If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at urgent@okx.com.What are the things that I can do daily to secure my security?

For more information, go to okx.com © 2026 OKX. All rights reserved.

Exclusions: This offer is not available to institutional (KYB) accounts and risk-flagged users, as determined and verified in OKX's sole discretion.2. Campaign Period and Key Deadlines The campaign operates within two distinct windows to ensure all participants have a fair opportunity to complete their streaks: Enrollment Window: Users must successfully opt in on the campaign landing page between February 25 and March 11, 2026 (midnight UTC+1).

Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. The information displayed is strictly for education and informational purposes only.

To see other eligible campaigns, go to: App: Profile > Earn and Rewards > Campaign Center Check your app for available campaigns Web: Visit the Campaign Center via your browser Check Campaign center for available campaignsWhen will my eligibility be reviewed? The system automatically reviews accounts periodically. If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features?

Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.