If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?

Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.

Applicant does not now, and will not in the future, maintain or operate any OKX account or subaccount on behalf of any person or entity, or provide access to any OKX account or subaccount to any person or entity, (1) residing in, or registered, organized, incorporated, formed, or established in, the United States or any sanctioned jurisdiction, including Cuba, North Korea, Iran, Syria, Crimea, Donetsk People’s Republic, and Luhansk People’s Republic (each a “Sanctioned Jurisdiction”), (2) having

This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.

The following people are not eligible to enter, however: Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, Ukraine, or Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikstan, Tristan Da Cunha, US Minor Outlying Islands

You can also view your past chat history with our customer support team through the following methods. Please note that the notification email itself can’t be replied to directly — it’s for notification purposes only. To respond to our support team, you’ll need to open the ticket details using the unique link provided in the email. Note: If your ticket has been closed, you'll no longer be able to reply to it.

You can also reach out to the project's support team if you need further assistance.

Provide clear details on: Total supply Token distribution Utility and value Strong tokenomics show sustainability and long-term viability.Should I introduce the leadership team? Yes. Include short bios of key team members highlighting: Relevant experience Roles and responsibilities Notable achievements A strong team builds trust.Is financial transparency important? Yes.

For example, if it's privately owned, publicly traded, or has the ultimate beneficial owners.Consult key people from your institution If you're still unsure, try reaching out to the following individuals or departments within your institution: Legal team: Your institution’s legal team should be able to provide guidance on legal matters, including institution classification and compliance issues.

In order to provide more trading information, following the end of the call auction, OKX will display the project team's opening price at the commencement of continuous trading as the initial price of the trading chart. The project team's opening price is provided by the token project team usually based on the valuation of the project.

If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.

According to the OKT Chain operations team, OKT Chain is expected to cease operations soon. Once this happens, assets on the chain will no longer be tradable. To avoid any potential loss, we strongly recommend depositing your assets as soon as possible to a centralized exchange that supports OKT Chain.How do I make a withdrawal?Where can I withdraw my assets?

Our Customer Support Team remains available to address any other concerns or issues that you may have. Kindly reach out to us here.

Please check your email for updates as our onboarding team may contact you for additional information While the application is under review Once your application is approved, the status will update to Approved Your institutional verification status will return as Verified once it's approved Note: if your application is rejected, the status will be updated to Rejected and you may select the verification feedback option for more information and you'll receive a detailed explanation of the rejection

Once our team has assessed your submission, we will update your case via the ticket centre. Review timelines vary depending on the verification required. Note: if you submitted information more than 48 hours ago and have no update, contact OKX Support and provide your ticket number for a status check.How long does a review take? Review timelines vary depending on the nature of the restriction and the complexity of your case.