code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; Virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; For more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency?

., Google or Microsoft) is compromised or lost, a hacker could also gain access to the verification codes in your Authenticator, posing a security risk. Recommendation: To reduce risk, we recommend disabling or avoiding the use of cloud sync when using an Authenticator.How do I disable cloud sync?

Failure to do so may cause your crypto to be lost permanently.How do I know if a memo or tag is required? When initiating a deposit of crypto, a memo or tag field may appear on the next screen. If it doesn't appear, then it's not necessary for the transaction. On app: [Crypto] tag will appear on deposit page if it's required

Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.

Lost, stolen, or compromised device? Remove the Card token via Google Wallet → Payment Methods. Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services. Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted.

If the device is lost, stolen, or compromised, you must remove the Card from Apple Pay. Data Use We receive limited transaction data from Apple (token, merchant name, amount, and date) and use it only to authorise your purchase, prevent fraud, and comply with law. We do not share this data for marketing. Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel.

If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Refer to I haven't received the verification code.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it.

To withdraw crypto that requires a tag or memo, follow these steps: Open the OKX App, then go to Assets > Withdraw crypto, and select the crypto you want to withdraw Select Exchanges or wallets and your preferred Network Complete the withdrawal details including the tag/memo Note: it's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost.

It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost. The withdrawal submitted pop-up notice will appear once the submission is done.

., lost or stolen card reports), you might be asked to confirm that the card is still in your possession. Keep your camera switched on and ensure you are in a quiet environment throughout the call.

Limitation of Liability NO SELLER INVOLVED IN THE OFFERING OR THE SUI FOUNDATION (COLLECTIVELY, THE “LIMITED LIABILITY PARTIES” WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE ACTIVITIES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR PARTICIPATION IN, OR

We are not responsible for any losses or damages (whether direct or indirect) arising from the use of the strategies and formulas, including but not limited to, lost profits or investment losses. Investors should conduct their own research and consult with a qualified financial advisor before making any investment decisions. The inclusion of any specific cryptocurrencies or trading strategies does not constitute an endorsement or recommendation by us.

If these are lost, your wallet assets cannot be recovered. To back up your wallet, go to Menu on the app > Backups > Select the wallet you wish to backup > Cloud backup/Seed phrase Switch your network environment (for example, use 4G/5G instead of Wi-Fi). If the above steps do not resolve the issue, please use the email linked to your account to send photos of the front and back of your ID to our customer support and we will assist you.

Previously used deposit addresses will remain valid and deposits sent to old addresses during this period will not be lost. That said, if you've saved or whitelisted an OKX deposit address, please update it as soon as possible to avoid any issues later. Please also be aware that some tokens are no longer supported on certain networks. For example, certain token deposits via specific networks may not be supported on OKX.

Lost seed phrases or private keys can't be recovered. We don't store or back up your keys and will never ask for them via email or SMS. Users should back up their seed phrases securely offline, as losing keys results in permanent loss of access to the wallet.9. Are we responsible for losses from DApps or DEXs accessed through the wallet? We only provide an access interface. Interactions with third-party DApps or DEXs are initiated independently by users.