FAQ

Account management and security

How do I change my login password?
Published on Aug 22, 2023Updated on May 12, 202619,664
How do I update my login password?
Published on Aug 22, 2023Updated on Oct 15, 202530
How do I transfer/deposit crypto with my sub-accounts?
Published on Aug 22, 2023Updated on Apr 23, 20267,806
I haven't received the verification code
Published on Aug 16, 2023Updated on May 12, 202633,048
I haven't received the SMS code
Published on Aug 16, 2023Updated on Feb 9, 202627
How do I create passkeys? (app)
Published on Aug 16, 2023Updated on May 1, 202613,231
How do I create passkeys? (web)
Published on Aug 16, 2023Updated on Jan 29, 20264,288
My authenticator app isn't working, what should I do?
Published on Aug 11, 2023Updated on Feb 9, 20262,106
Disabling cloud sync on your authenticator app
Published on May 12, 2023Updated on Apr 24, 20264,741
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Feb 12, 2026301

Showing 31-40 of 40 articles