For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.

Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?

For example, if you placed an order with the following details: Interest accrual time: 09/01/2025, 08:00 UTC Expiration time: 09/11/2025, 08:00 UTC Then, you can redeem it at any time between: Start time: 09/01/2025, 08:00 UTC End time: 09/11/2025, 07:00 UTC4. What happens if I redeem my Dual Investment order early? When redeeming a Dual Investment product early, you may see the redemption amount on the page before confirming.

You'll not need to perform the test again during this period unless you change your withdrawal address or upon the expiry of the verification.11. What should I do if I encounter the error message "We can't support verification for the TON network"? Currently, the Satoshi test does not support the TON network. If you encounter this issue, you have two options: Change the withdrawal entry point to "Exchange or platform."

Rewards accumulate daily, are updated every Wednesday for the previous week (Mon – Sun), and are available to be claimed weekly from your USDG token page in your wallet.11. Is there a minimum amount of USDG for holding requirement? You’ll need to hold at least 1 USDG to start earning rewards. The more USDG you hold, the greater your total rewards. If you want to learn more on how you can earn USDG, visit here.

Please refer to the specific eligibility requirements in the latest X Drops Club FAQ page. 7. In order to receive the Rewards, you need to hold Eligible Tokens with the required assets in your funding and/or trading accounts, where applicable. Please review the latest X Drops Club FAQ page for details regarding how we calculate assets on platform for purposes of eligibility.

Unfortunately, orders cannot be modified or canceled once placed.11. What's the return policy for OKX House orders? Returns are accepted on unopened and unused items within 14 days of the date you receive the Product. To initiate a return, you may reach out to shop@okx.com, and we'll guide you through the process.12. What should I do if my OKX House order arrives damaged? If your order is damaged upon arrival, please contact shop@okx.com immediately.

To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?

11. Will my profit share automatically change when my lead trader profit-sharing level changes? If there's an improvement in your profit-sharing level, the maximum profit-sharing ratio will increase. However, your actual profit share as a lead trader will remain the same. You'll be notified of the profit-sharing level change and can manually adjust your profit-sharing ratio if desired.

Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.

You can copy up to 10 trades when using the "Open/Close" position mode, and 1 trader when using the "Buy/Sell" position mode.11. What factors could stop me from copying a trade in copy trading?

If you want to remove the wallet imported with private keys, you can remove the wallet.7. Why can't I find a specific crypto in my OKX Wallet, and how can I add it? If you can't find the crypto that you want to receive, you can open your OKX wallet, select Manage crypto > Custom crypto, select a network, and enter the contract address to add it. Find out more here.8. How can I cancel or replace a pending Ethereum transaction in OKX Wallet?

Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.

result = tradeAPI.get_order_list() print(result)11. How can I get order history for derivatives trading with the Jupyter Notebook via Get order history (last 7 days) and Get order history (last 3 months)? # Get order history (last 7 days) result = tradeAPI.get_orders_history( instType = "SWAP" ) print(result) # Get order history (last 3 months) result = tradeAPI.get_orders_history_archive( instType = "SWAP" ) print(result)12.

Maintenance, network issues, or external factors may cause interruptions or limited access.11. What actions could result in suspension or termination of service? Activities such as money laundering, fraud, terrorist financing, sanctions evasion, system attacks, malicious code distribution, identity misuse, or API abuse may lead us to suspend or terminate access to our wallet software service without notice.